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Reservation Confirmation and Deposit
A reservation shall be deemed confirmed once the applicable deposit of 25% of the total booking amount has been received by the property. The remaining balance shall be paid upon check-in.
Methods of Payment
Payments can be made via bank transfer, credit card, or other methods as specified at the time of booking. All payments must be completed in the manner instructed by the property.
Cancellation and Refund Policy
– Cancellations made more than sixty (60) days prior to the scheduled arrival date shall be eligible for a full refund of any amounts paid.
Amendments and Changes
Requests for modifications to reservations are subject to availability and may incur additional charges.
Late Payment and Non-Payment
Failure to settle the outstanding balance by the specified due date may result in the cancellation of the reservation without further notice, and any deposits paid shall be forfeited.
Additional Charges
Any incidental charges, damages, or costs incurred during the stay, including additional bedding, late check-out, or damages, shall be payable at the time of check-out or as otherwise agreed.
We value your privacy and are committed to protecting your personal information when you make a payment for your chalet reservation. This Privacy Policy explains how we collect, use, and safeguard your data during the payment process.
Data Collection
When you make a payment, we may collect the following information:
– Personal details: name, address, email, and phone number
– Payment details: credit/debit card number, expiration date, security code, and billing address
– Transaction information: date, amount, and payment method
Use of Data
Your information is used solely for the purpose of processing your payment, confirming your reservation, and managing your stay. We may also use your contact details to send you booking confirmations or updates related to your reservation.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All payment transactions are secured using encrypted payment gateways complying with industry standards.
Sharing of Data
Your payment information is processed through secure third-party payment providers. We do not store your complete payment details on our servers. Your data may be shared with these trusted third parties solely for the purpose of completing your transaction and complying with legal obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Payment information is securely deleted or anonymized once it is no longer needed.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights or if you have any questions regarding our privacy practices, please contact us at [Insert contact information].
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
Contact Us
If you have any concerns or inquiries regarding our privacy practices, please contact us at info@pourvoiriejodoin.com
