Terms and Conditions

Booking confirmation and deposit

A reservation is considered confirmed upon receipt by the establishment of a deposit of 25% of the total reservation amount. The balance will be paid upon arrival.

Payment methods

Payments can be made by bank transfer, credit card, or any other payment method specified at the time of booking. All payments must be made in accordance with the property’s instructions.

Politique d’annulation et de remboursement

– Any cancellation made more than sixty (60) days before the scheduled arrival date entitles you to a full refund of the amounts paid.

Modifications and changes

Reservation change requests are subject to availability and may incur additional fees.

Retard de paiement et non-paiement

Failure to pay the balance due by the due date indicated may result in cancellation of the reservation without notice and loss of any deposits paid.

Additional charges

Any incidental charges, damages or costs incurred during the stay, including extra bedding, late check-outs or damages, will be payable upon departure or as otherwise agreed.

Privacy Policy

We respect your privacy and are committed to protecting your personal information when you make a payment for your chalet reservation. This privacy policy explains how we collect, use, and protect your data during the payment process.

Data collection

When you make a payment, we may collect the following information:

– Personal information: name, address, email and telephone number

– Payment information: credit/debit card number, expiration date, security code and billing address

– Transaction information: date, amount and payment method

Use of data

Your information is only used to process your payment, confirm your booking, and manage your stay. We may also use your contact information to send you booking confirmations or updates regarding your booking.

Data security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All payment transactions are secured through industry-standard encrypted payment gateways.

Data sharing

Your payment information is processed by secure third-party payment providers. We do not store all of your payment information on our servers. Your data may be shared with these trusted third parties only to complete your transaction and comply with legal obligations.


Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Payment information is securely deleted or anonymized as soon as it is no longer required.

Your rights

You have the right to access, rectify, or request deletion of your personal data. To exercise these rights or for any questions regarding our privacy practices, please contact us at [Insert contact details].

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated effective date.

Contact us

For any questions regarding our privacy practices, please contact us at info@pourvoiriejodoin.com